Apple iOS/watchOS MAC Address Randomization - Private AddressUpdated a year ago

Apple iOS on iPhone/iPad have a Private Address feature that randomizes the MAC address used by your device when you connect to a WiFi network. This feature is enabled by default, but can be disabled for specific WiFi networks. 

When connecting to your private tenant network domain through the WiFi networks on the Ice House campus, if you're authenticating to the primary Ice 5S Main network, since your authentication is based off of your user account and password, it's okay to keep MAC randomization enabled.

But users should disable MAC randomization if you need to onboard your iPhone/iPad as an IoT device to the Ice 5S IoT network, for example, when certain IoT devices simply will not join the WiFi network unless the app on the iPhone/iPad you're attempting to control it from is also joined to that exact same named network.

Complete these steps for the Ice 5S IoT network.

iPhone or iPad

1. Open the Settings app, then select Wi-Fi
2. Tap the blue "i / info" icon next to the Ice 5S IoT network
3. Toggle Private Address to the left to disable it

Note: The "WiFi Address" listed the in line below is your device's true MAC Address. This is the address you will use to IoT-onboard in the Ice House 5S® portal.

After you have completed onboarding your iPhone/iPad in the Ice House 5S® portal, join it to Ice 5S IoT (ensuring that the Private Address feature is disabled).