FAQ
Enterprise Wi-Fi Authentication and Certificates
This document explains why we use Enterprise Wi-Fi with a private certificate authority (CA) in order to securely join client devices to our network. The audience should include any users who manage the settings on their own Wi-Fi client devices, IT
Validating Enterprise Wi-Fi Certificates
The main 5S® tenant Wi-Fi network at Icehouse is:. Ice 5S Main. The main 5S® tenant Wi-Fi network uses an enterprise-grade security protocol known as WPA-EAP. This protocol includes a digital certificate to prove the identity of the OpticWise 5S Auth
Apple iOS/watchOS MAC Address Randomization - Private Address
Apple iOS on iPhone/iPad have a Private Address feature that randomizes the MAC address used by your device when you connect to a WiFi network. This feature is enabled by default, but can be disabled for specific WiFi networks. When connecting to you
Android MAC Address Randomization - Private Address
Introduced in the Android 10 operating system is a Private Address feature that randomizes the MAC address used by your Android device when you connect to a Wi-Fi network. This feature is enabled by default, but can be disabled for specific Wi-Fi net
HP Printers - WiFi Printing
HP often mis-documents or under-documents the process to get WiFi printing set up, and it varies depending on the HP printer model number. Be aware that joining HP’s printers to WiFi can be frustrating, and the experience with button presses and cabl
Resetting your 5S® password
5S® network portal: icehouse.5s.solutions. Primary 5S® tenant Wi-Fi network: Ice 5S Main. Note: This article applies to native 5S® user accounts, not to tenant accounts where the tenant organization's directory integration is in place. In order to re
Connecting Android devices to 5S® Wi-Fi
IoT tenant network: Ice 5S IoT. On an enterprise-secured WiFi network, Android devices require you to make manual/distinct choices for security options. Join your Android device to the IoT tenant network so that it will be joined to your private tena
Onboarding Amazon FireTV Stick to the Ice House 5S® network
1. Connect and power-on the FireTV Stick. Follow Amazon’s included instructions for:. 2. Determine the FireTV Stick’s Hardware MAC Address. 3. Grant your FireTV Stick permission to join your private network domain. 4. Join your FireTV Stick to Wi-Fi.
5S® User Ultimate Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use any 5S® Service and tells You about Your privacy rights and how the law protects You. Interpretation and Definitions. The